Terms of service
Scented Sample is an independent retailer and is not affiliated with, endorsed by, or associated with any brand owner. All brand names and trademarks are used solely for identification and reference purposes.
All fragrances are 100% authentic.
1ml, 3ml, 5ml, and 10ml products are fragrance samples, which are lawfully decanted from genuine products and repackaged into plain, unbranded clear glass atomisers. These samples are not supplied in original branded retail packaging, and no logos or trademarks are used.
Full-size bottles, where sold, are authentic and supplied in their original manufacturer packaging.
Any images displaying original brand bottles are for illustrative reference only and do not represent the packaging of sample products. You can return your faulty items within 14 days after receipt of delivery, please contact us via our website within 7 days of delivery
Order Cancellations
Please check your order carefully before completing your purchase. Once an order has been placed, cancellation requests cannot be guaranteed.
We process orders as quickly as possible. Once an order has been processed, packed or dispatched, we may be unable to stop or cancel it. If your order has already been dispatched, you may need to follow our returns procedure, subject to your statutory cancellation rights.
Refunds
Returns are available within 14 days. Please contact us within 7 days. Items must be in their original packaging and unopened and a photo must be provided.
WE DO NOT EXCEPT RETURNS ON OUR 5 FOR £10 1ML SETS
Perfume Samples
Our fragrances are decanted into sample atomisers for sampling purposes and are not supplied in the original manufacturer's retail packaging. Please read product descriptions carefully before purchasing.
For hygiene and safety reasons, we may be unable to accept returns of fragrance samples that have been opened, unsealed or used where a lawful exception applies. This does not affect your rights in relation to faulty or misdescribed products.
Delivery and Dispatch
Once your order has been dispatched, tracking information may take time to update. A lack of tracking updates does not necessarily mean your order has not been sent.
If your order has not arrived within the expected delivery period, please contact us so we can investigate.
Contact Us
If you have any questions about your order, cancellation, return or refund, please contact Scented Sample through our website's contact page.
We are based in the UK Only
1. Personal Use Only
Our fragrance samples are provided for personal use ONLY. By accepting or purchasing our samples, YOU agree not to use them for any purpose other than personal testing and enjoyment.
2. Prohibited Uses
You are strictly prohibited from:
- Reselling, Redistributing, or repackaging our fragrance samples.
- Using the samples for commercial purposes, including but not limited to marketing, research, or product development.
- Incorporating the samples into any other product for resale or distribution.
3. Intellectual Property
All Rights, including trademarks, copyrights, and formulas associated with our fragrances, remain the exclusive property of Scented Sample. Use of our samples does not grant any rights to reproduce, modify or create derivative works.
4. Liability Disclaimer
Scented Sample is not responsible for any misuse of our fragrance samples. Any use beyond personal testing is a violation of these terms and may result in legal action.
5. Enforcement
We reserve the right to take legal action against any individual or entity that violates these terms, including seeking damages and injunctive relief.
By accepting or using our fragrance samples, you acknowledge that you have read, understood, and agreed to these terms and conditions
Delivery & Delay Policy
Most orders arrive on time, but occasional delays may occur. International orders may take additional time.
We do our best to deliver your order on time. Occasionally, unexpected delays may happen.
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Most orders are delivered within the estimated timeframe at checkout.
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In rare cases, deliveries may be delayed up to 30 days
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For any questions or updates, our support team is happy to help
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International Orders:
International deliveries may take 1 to 12 weeks due to shipping and customs.
Thank you for your patience and understanding!